Terms and Conditions

  1. About These Terms By accessing or using playboom.it.com, you agree to abide by these Terms and Conditions. They govern your use of our platform, so please review them carefully.
  2. Account Creation
    1. Registration: You must provide accurate information during sign-up. One account per person is allowed to maintain fairness and security.
    2. Age Requirement: You must be at least 18 years old or have parental approval to register an account.
    3. Account Security: You are solely responsible for safeguarding your login credentials. All actions taken under your account are your responsibility.
  3. Order Process
    1. Pricing: All displayed prices include VAT and are in GBP for UK customers.
    2. Payment Options: We accept major credit/debit cards, PayPal, and other local payment methods available at checkout.
    3. Key Delivery: After successful payment, your digital key or download link is sent instantly; delivery may vary based on server load.
    4. Pre-orders: Pre-order payments are collected up front; keys are released automatically on the official launch date.
  4. Refund Policy
    1. Unused Keys: You may request a refund for any digital key not redeemed within 14 days of purchase, subject to our policy.
    2. Redeemed Content: Refunds for activated games are processed according to each publisher’s terms.
    3. Technical Failures: If a key is unusable due to compatibility issues and support confirms the problem, we may grant a refund.
  5. Intellectual Property & Licensing playboom.it.com is an authorised distributor of digital games. All titles are governed by their respective publishers’ EULAs, and creators retain full rights to their intellectual property.
  6. Limitation of Liability While we strive for continuous uptime, playboom.it.com cannot guarantee uninterrupted service and is not liable for third-party outages or software bugs. Our total liability is limited to the purchase price of the product.
  7. Modifications to Terms We may revise these Terms and Conditions at any time. Significant changes will be posted on our site and, where applicable, communicated via email.
  8. Contact and Support For questions about these terms, please contact our support team at contact@playboom.it.com. We are available 24/7 to assist you.